In order to reserve your
booking we require a £50 deposit. We will send a deposit invoice to your email
address.
The payment methods we can accept are:
We can not reserve any events or dates without a
deposit.
All balances must be paid in full prior to or on the event day
In
the event of a cancellation we retain the deposit paid/
Battle
Zone Gaming reserve the right to cancel any booking taken at any stage up
to the time of the event due to circumstances out of our control such as
extremely bad weather, staff illness or any unsolvable technical issues.
If an alternative date is not achievable then all deposits and/or final
balances paid will be refunded in full without delay.
We
reserve the right to abandon any event upon arrival if we can not park
safely or access the proposed space safely or without your assistance. In
this event no refunds will be made of any amount.
The Gaming Van requires 8
metres in length to park.
It
Is the Event organisers responsibility to ensure there is adequate parking
at the agreed location, that the ground is flat enough, (slanted is not
good) and there is adequate access to the proposed parking place.
It
is your responsibility to liaise with neighbours etc that could block our
access, any delays may impact on your booked Gaming time.
We
reserve the right to abandon any event upon arrival if we can not park
safely or access the proposed space safely or without your assistance. In
this event no refunds will be made of any amount.
Any
parking fees are the responsibility of the event organizer.
We
accept no responsibility for any damage to driveways or ground parked on
during the game
It is the event organisers responsibility to
provide access to one standard plug sockets within 20 metres of our parked
position, failure to provide this could mean having to abandon the event with
no refunds given. We do have on board power but to ensure a non interrupted experience
we like to use your power (This will cost appox £2 per 3 hours)
Battle Zone Gaming hold no responsibility in the highly unlikely event
of any damage caused to the power supply for the event.
Internet availability
The Gaming
Van is equipped to be self sufficient for online gaming via 4G.
In the
event we are unable to source sufficient 4G due to bad positioning or in
rural areas we may request the use of the event organisers Internet via
Ethernet cable.
If
insufficient internet is still not available then every effort will be
made by our staff to not allow this to affect the enjoyment of the event
and offline game-play will be prioritised.
We
are in no way obliged to offer any discount to the event organiser if
certain Games or Game-play is unavailable due to lack of internet
reception. We would always recommend connecting to your network.
Age appropriate gaming
Behaviour
A responsible
adult is required at all times to supervise children throughout the
event.
Any
Damage caused to our Equipment or Van during the event that we deem as a
result of improper behaviour or vandalism is not condoned.
We
reserve the right to charge to the event organizer the reasonable costs of
repair or replacement and/or abandon the event without prior warning with
no refunds given.
Battle
Zone Gaming do not tolerate bad language, threatening or aggressive
behaviour within the van or towards our staff or other members of the event,
in reflection to this we reserve the right to remove anyone from the van
as necessary or end the event at any time with no refunds.
We
reserve the right to request the removal of any member of the event party
from the van if there is adequate reasoning to believe they are under the
influence of drugs or excessive alcohol consumption. Failure to comply to
these rules may result in a stoppage of Gameplay temporarily or in
full.
Safety considerations
A responsible
adult is required at all times to supervise children throughout the
event.
Every
effort has been made to ensure our van is safe, clean and fit for purpose
and that it complies with all Health and Safety requirements but anyone
entering or exiting the Gaming Van do so at their own risk.
No
food or drink is to be consumed within our Gaming Van unless granted by
our team.
No
smoking or vaping within our Gaming Van.
All
adult members of our staff are DBS certified.
Battle
Zone Gaming have full public Liability insurance to a sum of £5m which can be requested at any time prior
to the event day.
The
Gaming Van experience is not suitable for anyone who suffers from photo
sensitive conditions. We hold no responsibility over any event member who
may suffer from any form of photo sensitive related incident.
Any
Damage caused to our Equipment or Van during the event that we deem as a
result of improper behaviour or vandalism is not condoned.
GDPR - photography and social media
Battle Zone
Gaming is compliant with GDPR, in order to support our marketing purposes, we
would request the following:
We
will request that consent forms are completed prior to capturing any
video, still or audio files for use on our website and social media
platforms.
We
love seeing all of your pictures and videos from your events, so please do
continue to tag us in your posts on social media posts.
Terms of use
Battle
Zone Gaming and the Van and the gaming consoles and games within are for
private use only.
We
do not charge the members of any event to play on our consoles, any use is
completely free of charge.
The
fee stipulated by us on our website or conveyed in any other way is a hire
fee for a set time period with our specially customised van and the A/V
equipment, providing a one off event environment for up to 12 people.
Event participants can bring and play their own games if they want.
We
reserve the right to amend any service details for example pricing,
service maps, time frames of events without notice. Any booked events will
not be affected.
Wording definition of our Terms and Conditions
